Frequently asked questions

WhatsApp 876-335-2649 with your dates, group size and what you want to do — or use the trip planner, which writes the message for you. Bankz confirms availability and your rate personally.

As soon as you know your dates — peak season and cruise-day mornings fill first. Short-notice messages are still worth sending; if there's a way to fit you in, Bankz finds it.

Rates depend on the tour, your group size and your pickup point, so we quote each trip individually on WhatsApp — up front, before you commit to anything.

Cash App, PayPal, Venmo and Visa. Payment details are confirmed with your booking.

Plans change — we get it. Message us as early as you can and we'll work it out; ask when booking for the current policy on your specific tour.

Yes — pickup and drop-off at hotels, villas and guesthouses around Ocho Rios and Montego Bay is part of every tour. Staying somewhere else on the island? Message us — we arrange island-wide pickups and days too.

Yes. We collect from the pier, plan the day around your all-aboard time, and build in buffer so you're never sweating the clock.

It's one of our specialties — premium private pickup at Sangster International (MBJ) with flight tracking, plus chauffeur service by the day. See airport transfers.

Most are — your group only, in your own vehicle, at any size. Boat cruises and some watersports run as shared small groups; want the whole boat? Ask about a private charter.

Yes — no group is too big. Family reunions, wedding parties, birthday crews, church trips, corporate outings: Bankz lines up the right vehicles and boats for any headcount. Send your numbers on WhatsApp and consider it handled.

Plenty are — Dunn's River, glass bottom boats and beach days especially. Tell us ages when you book and we'll be straight with you about what fits and what to skip.

Caribbean rain is usually a passing visitor. We watch the weather, shuffle the order of stops when needed, and talk to you about rescheduling if a day really turns.

Swimwear, towel, water shoes for the falls, sunscreen, a waterproof phone pouch and a little cash for snacks and tips. Each tour page has a specific list.

Cold Red Stripe and bottled water in the cooler on every trip. It's tradition. Want more? Ask about the VIP package.